Lava’s Unique Offer to Users, Now Out of Warranty Mobiles Will Also Be Repaired!

Lava’s Unique Offer to Users, Now Out of Warranty Mobiles Will Also Be Repaired!

Lava has made a unique offer for its consumers. This offer is like a gift for older customers. Lava has announced that 100 days warranty offer is being provided for handsets of the company whose warranty has expired. That is, now consumers will be able to repair handsets which have been out of warranty in an extended warranty period which will be 100 days. Lava International Ltd has recently made this announcement. This will also enable customers to repair lava handsets that are out of warranty.

The Indian smartphone maker has just launched the first of its kind offer that will provide warranty on official repairs of the company. In other words, lava customers can avail warranty on warranty products that have been repaired with new spare parts. Therefore, even if one has to pay for initial repairs for any handset out of warranty, if newly repaired components still face problems, the customer can avail replacement for free.

According to the Gizmochina report, the offer applies to every service centre of the company which has more than 800 in India. Through this move, the brand aims to become the first smartphone maker in the region to offer repairing at zero cost despite crossing its original warranty. In addition, the offer will cover both the labour charge as well as the cost of spare part.

Satya Sati, customer service head at Lava International, said, “Customer service has always been the main focus point in Lava. Our highly skilled service team constantly identifies customer problem points and gives them the best possible solutions. The 100-day warranty on out warranty offer is like a will for our continued efforts towards improving the quality of service after our sale. ”

Leave a Comment